About us
The firm that is still answering in week nine
Trading since 2009, we run renovation and decorating projects across London & the Home Counties with every trade under one contract — because the gaps between contractors are where budgets and timelines quietly disappear.
- Years in the trade
- 17+Years in the trade
- Trades under one roof
- 12Trades under one roof
- Project manager per job
- 1Project manager per job
- Typical quote turnaround
- 24hrTypical quote turnaround
How we got here
Built around the part everyone else outsources
Most building firms are a small core team plus a phone book. That works when everyone is available and falls apart the moment they are not — which is why so many renovations stall for a fortnight waiting on one trade.
We went the other way. Our core trades are our own, and the specialists we bring in are people we have worked with for years and book weeks ahead — never whoever answers the phone that morning. It is a harder business to run, and it means we turn down work when we are full. What you get in return is a single programme that holds, and one person who cannot pass the blame along.
That person is your project manager. They survey the job, write the quote, run the programme and walk the snagging list with you at the end. Same name, same number, start to finish.
How we work
Three things that cost us money and we do anyway
These are easy to write on a website and harder to hold to. Judge us on them.
How it works
Four stages, and you know where you are in all of them
The most common complaint about builders is not price — it is not knowing what is happening or when. Here is the sequence every job follows, from a single room to a whole house.
- 01
Free site visit
We come and look at the actual job. Not a phone estimate, not a form — someone who will be involved in the work walks the property, takes measurements and asks what you are trying to achieve.
- 02
Written fixed quote
A quote broken down by element, with labour and materials separated and the assumptions stated. If something cannot be priced until a wall is opened up, we say so rather than burying it as a provisional sum.
- 03
Programme and start date
Before anyone lifts a tool you get a written programme with dated stages, the name and number of your project manager, and a clear picture of which days will be disruptive.
- 04
Build, snag and hand over
Regular updates as we go, a joint walkthrough at the end where you list anything you are not happy with, and a handover pack containing every certificate and guarantee.
Your protection
Promises we can actually be held to
Every builder says they are reliable and honest. These are the commitments that mean something, because you could hold us to them in writing.
Fixed written quotes
The price is agreed in writing before work starts. Variations are priced and approved by you in advance — you will never open an invoice containing a surprise.
Staged payments
You pay against completed stages, not up front. A deposit covers materials ordered specifically for your job; the rest follows the programme.
Workmanship guarantee
Our work is guaranteed in writing. If something we installed fails within the guarantee period, we come back and put it right at no cost.
Fully insured and certified
Public liability cover on every job, gas work by Gas Safe registered engineers, and electrical work notified under Part P with certificates issued on completion.
Questions
Answers to what people usually ask
Tell us what you are planning
A free site visit, a written fixed quote, and no obligation to go any further. Most quotes are back with you inside 24 hours.